Testimonials
DO YOU WANT RESULTS IN REAL ESTATE? LOOK NOWHERE ELSE!
I have worked with Suzanne & Company for many years and I am continually amazed at their knowledge of the current real estate trends and the best ways to get their client's offers accepted and/or obtain the best offer for their client's sale. Once the closing is over, their interaction with their clients does not end. They continue to provide their clients with information related to their particular Town as well as professionals who can assist their Buyers and Sellers with everything from lawn care to babysitters! This type of service is unheard of in today's market and is just one of many things that Suzanne & Company does on a daily basis. My office conducts thousands of real estate closings every year and the team at Suzanne & Company continually outpaces the competition by keeping their clients informed of every aspect related to buying or selling a home. When I see an agent from Suzanne & Company representing a Buyer or Seller, I know I can rest assured that the client is educated about the details of the transaction, making my job somewhat easier. Their expertise is unmatched! I would never hesitate to refer any client, friend, or relative to Suzanne & Company as I am certain they are getting THE BEST representation in this difficult market.
- Patrick J. Murphy, IV, Esq of Harris & Murphy, LLP
I have worked on many closings with Suzanne and Co. the last few years and have seen first-hand the dedication, knowledge, and energy they bring to every deal. Suzanne and her agents -including Beth Benker, Thais Collins, Jessica Clark, Andrea Gray, Nicole Donahoe and Brenda Catanzano - are excellent negotiators. They have an in-depth understanding of the local Bedford and Lexington area market conditions. Every part of the home purchase process is handled with expertise and care, from staging, listings, offers, through inspection, P&S, financing and ultimately closing. They also are excellent mediators in any disputes between Buyers and Sellers, often able to untangle any misunderstanding and keep the transaction on track by setting the right expectations.
I highly recommend Suzanne Koller and her team of amazing agents because they add so much value to the real estate transaction for their clients.
- Marc E. Canner, MA Real Estate Attorney
“Suzanne and her team are great. Their strategic maneuvering through such a volatile housing market proved to be advantageous. Suzanne because like an instant friend when we het her. She is very reassuring and walked us through the whole process. Kim staged our home, and she has so much positive energy and did an amazing job. We highly recommend Suzanne & Company for all real estate business. We are grateful for all you do. Thank you!”
Bedford Clients
“I would highly recommend Suzanne & Company Real Estate. We had nothing but a great experience working with Suzanne to sell our house. The team provided us with all top-notch professionals in all aspects of a real estate transaction. It all started with Suzanne providing us with a list of contractors to get the house ready. Those contractors are all excellent & reasonably priced. Staging, pictures/ video taking and marketing effort offered by the team really brought out the charm of our house to potential buyers. With their hard work, we managed to sell the house after one weekend of open houses! Amazing feat!! And she didn’t stop there and continued to hold our hands until the final closing. In the end, we couldn’t imagine how this would go if we didn’t choose Suzanne & Company!”
Bedford Clients
“Suzanne Koller and her team did a great job selling our home quickly. They had an expert to help with staging and lent us furniture to help set up the staging. Our house had an offer after the first weekend on the market! Well done!”
Bedford Clients
“We contacted Suzanne Koller in 2021 when we were just thinking about selling our home! Suzanne and her team guided us from the beginning to the end. They gave us suggestions. We took their recommendations. She also liked to listen to us. Our house sold in less than 1 week from the day it was listed on the market! It was such a pleasure working with Suzanne Koller and her whole team! These folks are indeed top-notch professionals!”
Bedford Clients
“Working with Suzanne & Company was such a pleasure! Suzanne and her team could run a small country and it would be prosperous! They were knowledgeable, organized, and always get back to you when you have questions. The support was incredible! I highly recommend Suzanne & Company; you won’t be disappointed!”
Bedford Client
“Suzanne & Company provide an excellent service! We first used Suzanne and team in 2013 to purchase a house in Massachusetts. We were so happy, we immediately called her when we decided to sell our house in 2021. She and her colleagues are very easy to deal with, call backed quickly when we had questions, and dealt with everything from consultation help to decluttering the house before the open house, recommending an excellent touch up painter, and making sure we were prepared when the closing day came. What can be a stressful event was made so much smoother with Suzanne’s team.”
Chelmsford Clients
“Thank you all for your assistance and patience in helping us find our new home and selling our existing one. Darcy attended numerous home tours with us, many on weekends, and also accommodated our late evening showing requests. In this highly competitive market, she had to work on multiple offers on our behalf and she stayed positive for us through the whole process. We really appreciate all her help! Thanks to Lauren as well for helping us with home tours when Darcy wasn't available and for hosting our open house, even when she had an emergency. Suzanne patiently answered all our questions during the sale of our Wilmington townhouse and negotiated with buyers to obtain the best offer. We are grateful for your support. Steph, thanks to you as well for your help with setting up the listing and coordinating the open houses. And we extend our thanks to all team members who worked behind the scenes. We had a great experience working with this team and we look forward to new beginnings in Bedford.”
Wilmington-to-Bedford Clients
“Suzanne and her entire team were amazing in our sale. Everyone was very supportive, patient, creative, and a pleasure to work with. We had a few unexpected transactional bumps along the way, and Suzanne and her team were with us every step of the way, and helped us navigate a successful sale process. Suzanne was incredibly knowledgeable, well organized and kept us well informed throughout the process. Overall, we had a very positive experience and we highly recommend Suzanne to help with your sale.”
Bedford Clients
“Suzanne and her team are absolutely top notch. They went above and beyond to help us find our dream home in a competitive market and helped us get our house sold with multiple offers on the table within a week. The whole process from start to finish was so streamlined and well-orchestrated that it made the difficult process of moving about as easy as it can be. Their recommendations for movers and help with staging were all fantastic as well. On top of that, these women are all really good, trustworthy people who are always looking for ways to help out the community. I highly recommend them.”
Bedford Clients
“We contacted Suzanne Koller in 2018 when we were just thinking about selling our home! Suzanne guided us on the kinds of home improvements we should consider doing before listing our home.
After we completed those improvements throughout 2018-19, Suzanne along with her wonderful team came back in and advised us on the last few updates we might consider along with a list of local contractors who could do those projects at a reasonable cost. They even recommended the right color combinations for interior wall colors & carpets. We took all their recommendations and turned them into reality!
And then Suzanne and her team staged our home so beautifully, we felt like buying back our home again! Our house sold in less than 2 weeks from the day it was listed on the market!
It was such a pleasure working with Suzanne Koller and her whole team! These folks are indeed top-notch professionals!”
Bedford Clients
“Selling our home with a lifetime full of memories became a greater emotional experience that we had anticipated or prepared for. Suzanne was particularly patient and supportive as we dealt with our thoughts and actions during this process all the way to the very end.
She and her staff made sure we were prepared to be able to show our home in the best possible way, but it was Suzanne’s sensitivity and demeanor during the process that made a difference.”
Westford Clients
“I was very pleased with the service Suzanne and her team provided. About five individuals worked proactively together to ensure the preparation, marketing and close of the property was professional and high quality. I had confidence in Suzanne to navigate the negotiation of multiple bids and to refer legal support for closing. I had been tempted to try to sell on my own given market demand, but looking back I am very glad I decided to engage Suzanne. I very much doubt I would have enjoyed the fast sale, good price, and low risk/time commitment. Very happy with the outcome!”
Bedford Clients
“Suzanne and her team were phenomenal in handling the sale of our home. Selling a home can be difficult, but relocating out of state at the same time is downright beyond challenging. Suzanne and her team pretty much stepped all in and made magic happen! They handled everything, from start to closing. They were timely with information, highly knowledgeable in the area and have access to third party service providers at the tip of the fingers when needed. My favorite part of the entire experience was how little of an involvement I needed due to a very hectic schedule and Suzanne and her team delivered on that 1000%. Thank you Suzanne, Melissa, Maureen, Steph, Becky, and Malorie for an exceptional service. Wish you were also down here in GA to help with purchases :)”
Bedford Clients
"We definitely made the best decision when we chose Suzanne Koller as our listing agent to sell our Bedford home. With her vast knowledge and expertise she guided us through the entire selling process making what could have been an overwhelming experience just about effortless. We were thrilled with the marketing materials and video of our home. We can't thank her and her fabulous team enough for all they did to ensure the successful sale of our home. Go with the best--Suzanne & Company!"
Bedford Clients
"Suzanne and team have helped me across multiple transactions over a decade and worked their magic again in both our recent new home purchase and prior home sale. They are knowledgeable, have resources and relationships available to assist with every phase and aspect of the process, and are proactive in doing the heavy lifting and making the process as effortless for their clients as possible. Whether you are buying or selling or both, these are the folks to work with."
Lexington Clients
“Lots of help and on-spot advice with selling my parent's home. The whole team was great! On their advice, we took the time to repaint the interior and empty it. Then they staged it beautifully and made a gorgeous video. Seven great offers and we chose one 50k over asking. Of course, it’s a strong market right now, but they knew their stuff and picked up the phone any time. All of the staff were knowledgeable and executed quickly. Photographs and listing were expedited.”
Bedford Sellers
“Suzanne and her staff paid close attention to details, kept us on track, stood by us through the entire process of selling our home and always checked in to ask if there was anything else they could do. They are the gold standard for client interaction and guidance. They made the process seamless.”
Bedford Sellers
“Suzanne goes above and beyond to make sure all details are attended to. She is constantly in contact and keeps you aware of every detail. She is always willing to assist wherever needed. She and her staff are highly professional and efficient. Highly recommend her services.”
Bedford Sellers
“Words cannot convey our experience with Suzanne and her team. Outstanding, supportive, professional. Selling a home is a weighty financial transaction, and you want to know that you can depend on your Realtor to support you and take care of you through the process. We felt supported and taken care of every single minute of the way. Suzanne knows the market and is adept at negotiating to make both sides feel like winners. In addition, she and her team are highly responsive and personally engaged any time we contacted them with a question or concern or issue that we needed help or input with. That’s a challenging mix, to be top of the business side and the personal side, but they achieve it seamlessly. And we are still “family.” A package was delivered for us after we sold the house, and Steph got right on the phone to find out how they could facilitate us getting the package! Would we recommend Suzanne and her team? Always. Every time. To infinity.”
Bedford Sellers
“We were very pleased with our home sale experience with Suzanne & Company. The entire staff at Suzanne & Company were very helpful with marketing, staging, and showing the property. The result was a very quick sale at above the asking price.”
Bedford Sellers
“This was a thoroughly professional team that communicated all stages of this process. Their communication was superb and they worked diligently to keep us informed. They guided us with the many decisions that surround selling a home in a competitive market. We’re so glad we chose this company!”
Bedford Sellers
“Delighted! Wonderful! With Suzanne & Co., these words are much more than the definition of complete satisfaction. This was the first time that we sold a house and we were very anxious. There was no need to worry. Suzanne and her entire fabulous team held our hand all the way through the process making it easy, even fun, from the first encounter, creating a successful plan through closing. Also, their recommendations for seller attorney, moving company, and multiple quick responses and solutions were top notch and right on the mark. We can not imagine any other company being able to provide a more Delightful and Wonderful experience. Highly recommend Suzanne & Co for your real estate needs. We feel that we went with the Best!!”
Bedford Sellers
Suzanne and her team were a pleasure to work with! She helped me sell my condo in Acton back in 2016 and I knew when it was time to sell our current house, her team was the one to do it. She met with us, went over a list of to dos to get the house ready, and suggested a price. We listed just before the holidays (we had found our next house and needed to have ours sell fast!). We went through a couple of false starts - offers that came in but buyers backed out for 1 reason or another. Throughout it all Suzanne and her team worked hard to reassure us that our house was priced right, helped us work to get some of the issues fixed, and ultimately brokered a multiple offer situation that got us $20k above asking!! I can't recommend Suzanne and her team enough!
Sold a Single Family Home in Billerica, MA
We highly recommend Suzanne Koller and her tremendous team. As 1st time home sellers, and in the midst of a pandemic, we were pretty nervous clients. Suzanne gave us exactly the right advice and game plan. Her strategy, including obtaining an interest free home reno loan from Compass, was right on target. She and her team were then virtually flawless in executing the plan. Some glitches are of course inevitable. It's not that they happen, it's how they're handled. Suzanne and her team were always terrific. They were quick and effective in resolving the few that did occur. They really are the best. They know their job and how to do it. No one will work harder, more diligently or more effectively for a client.
Sold a Condo in Bedford, MA
“From listing to sale, these guys were the best. Everyone in the company is excellent at what their focus is- from Steph with the video and listing, Becky with the staging and Suzanne with the market analysis and negotiating. We couldn’t have picked a better group to work with to sell our house. We had multiple offers in just 3 days and sold for well over our asking price. Suzanne and Co made the whole process easy!”
Sold a Single Family Home in Sudbury, MA
“Last year we worked with Suzanne’s team on a couple referrals to the Bedford area. It was such a wonderful experience from the start and even after the properties closed. We referred clients to them and the clients were over the moon about the level of service the team provided, and we were too! They were on top of every step and were sure to keep us in the loop through each stage of the transaction. We look forward to referring more of out clients moving to the Bedford area over to Suzanne and her team.”
Out-of-State Realtor
“Suzanne & Co turned out to be a fantastic selection for services in both selling and finding a new home. I interviewed several agents, and Suzanne's team was the most genuine and customer-focused. Their efforts in helping me both find a new home and sell my current home proved more than fruitful - they were excellent and truly tolerable of my pickiness and high expectations. They never missed a step, highly responsive, incredibly knowledgeable of the area where I wanted to move to, as well as the market for where I was trying to move from. I firmly believe that Suzanne, Maureen, and the entire office kept my (and my family’s) best interests at heart throughout the process. True professionals that I will confidently use again in the future, without question.”
Bedford Buyers & Sellers
“The best of the best! It was such a pleasure working with Suzanne’s team from the beginning to the end of the selling process. Having a quick turnaround for the sale of a house and moving out of state can be really overwhelming, but the team made our transition so effortless and seamless. They took care of every little detail and went above and beyond to make sure everything was taken care of once we moved before the close of our house. We would recommend Suzanne and Company to everyone we know for all of their real estate needs. No question or task was too big or too small for them - they were just amazing to work with!”
Burlington Sellers
“Suzanne and her team are awesome! The whole process is top-notch from the staging, professional photos, online marketing, open house to the final sale! Great communication, honest and trustworthy. Suzanne and Company rules!!!”
Bedford Seller
“We had such a great experience with Suzanne and Company! Not only did we buy a home with them as the listing broker but they provided us with a buyer’s broker which helped navigate us through the process. In addition to that sale, we also asked them to list the home we were selling and are closing next week on that home. I would recommend them to anyone! Very pleasant to work with, local knowledge and assistance with our new home for local connections.”
Arlington Sellers
“Thais is absolutely amazing! We were first-time homebuyers, and she could not have been more patient with us. She walked us through each step of the process, gave us sound and careful guidance, and helped us land the very first home we put an offer on, even in the midst of a crazy home-buying market! She also put us in touch with trusted professionals to help us navigate the buying process. We were truly in remarkable hands and now couldn’t be happier in our first home. Go with Thais - you’ll be so happy you did!”
Boxford Clients
“We had our hearts set on living in Bedford so we chose to work with Suz & Company and ended up teaming with Thais. We are so thankful we did! We were blown away with her service. We worked with Thais for over a year, during a pandemic and incredibly low inventory, and she was always positive and never tried pushing a house she knew wasn't right for us. Thais is exceptionally knowledgeable of the area, the home buying process, and intricate details we never would have considered. She was an invaluable resource to us, always providing tips, using her connections, and keeping us apprised of the current behind the scenes real estate market. She made us feel like her top priority despite having other clients which no doubt she was giving equal attention to. Thais never made us feel like a client, she was so easy to talk to from the first time we connected with her over zoom. She truly felt like a friend with our best interest at heart. We can't say enough about our great experience with Thais. She's a gem!”
Bedford Clients
“Thais helped us navigate an incredibly difficult market to get us in our home before baby #2 arrived. Despite having many other clients we felt like her top priority. She listened to our preferences and helped us set realistic expectations throughout the process. Without her expertise we would not have made the strong offer we did to get our home. We cannot recommend her highly enough!”
Billerica Clients
“Thais was wonderful to work with. As first-time home buyers, she not only figuratively held our hands through an emotional process but also helped educate us on what to look for (e.g., which cracks were cosmetic, benefits of certain brands). Architectural design is her hobby so she even had fun tidbits on ceiling heights and closet sizes. But most importantly, her relationship building with other agents is why she was the best to work with. I can honestly say that we would not be in the house we’re in now if it wasn’t for her contacts and staying plugged in with other agents in the area. Cannot recommend Thais enough, and we’ll be working with her again in the future!”
Hamilton Clients
“My wife and I happened to meet Thais by chance, at an open house back in March 2020. After speaking with her for a bit it, was quite apparent to us, that she was extremely knowledgeable and had a passion for her job. We connected with her quickly and deciding to work with Thais was one of the easiest and best decisions we ever made. We had our hearts set on moving to Bedford, which was challenging due to the low inventory and high demand of Bedford real estate. My wife and I were also very particular about the many things we wanted our new home to have. It didn’t take long for Thais to get a sense of what we wanted and prioritized after going to a number of open houses together.
She has a way of making you feel like you’re the only client she is working with even though she clearly has many other people on her calendar that are likely thinking the same thing. We were always impressed with how spot on she was with what we would and wouldn’t like. She was always incredibly responsive and flexible to work with our schedule.
With her many connections to the area, she coordinated a number of off market showings for us that were very close to what we were looking for, but just not quite the right fit. Along our journey to find our ideal home, Thais was incredibly informative and educated us on the realities of the red hot housing market and knew what we were going to have to overpay due to the many comps she frequently shared with us. These proved to be invaluable lessons for us, because when that time came for us and we found our potential home, we were prepared with the knowledge of how competitive an offer we would need to make. Whether it was the urgency of putting together a same day proposal or helping us strategize when there was a second round of offers, Thais never made us feel pressured and was a calming force during a naturally stressful time for any potential homebuyer. From being the first to congratulate us when our bid was accepted to always being quick to respond to every question we had right up through our closing, I’m honestly running out of adjectives to describe how highly I think about Thais. I would recommend Thais to any friend or family member in the market for a new home without reservations.
Bedford Clients
"It's been a year since we moved into our new house! It was not an easy process because we started looking at houses at the start of the pandemic, showings were crazy, houses were flying off the market, but Thais made this first home buying experience so smooth for us, and we are so grateful for it! She took the time to share her knowledge with us and made herself available to accommodate our schedules and answer any questions we had about the process. Even after we closed on the house she kept in touch to make sure we had everything we needed. We would buy again from her and her team in a heartbeat. Highly recommend!"
Chelmsford Clients
“I love Thais and Compass Team Suzanne Co! Thaís made our buying experience incredible! Attentive, responsive, patient, and determined to have our best interest achieved.”
Dracut Buyer
“Thais was an awesome resource for the home buying process, we loved working with her and it made the stressful experience of home buying so much more enjoyable! She was always responsive, available, and very knowledgeable. We absolutely would recommend her to anyone looking to buy/sell a house!”
Tewksbury Buyers
“Thais was such wonderful to work with. She is extremely knowledgeable and well connected, quick to respond and generally just on top of things. She is sharp and does her job extremely well. I really could not imagine a better experience.
She guided us through every single step of the way, striking a great balance of checking in to make sure we were on the same page and giving us the time and space we needed. You always feel like you have her full attention, and no details go overlooked. She’s just got it! This was our first home so we really didn’t know the ins and outs of the process, but Thais really walked us through step by step, going into as many details as we needed her to.
She got us in to see homes we wanted and left us alone to go to a few open houses on our own when we wanted to. We found that she really had our best interest in mind and was focused on helping us find the right home for us, not in just making a quick deal.
She is so well connected and that made the overwhelming process of dealing with so many contractors super easy. She knows someone to take care of just about any need you come across in the house buying process, but was never pushy with referrals and worked with whomever we chose.
Thais really did an incredible job helping us and we highly recommend her to anyone buying a house in the area.
Stow Buyers
“We had a great experience working with Thais to buy our new home! She was very knowledgeable about the area and the home buying process. She always made herself available to answer any of our questions and concerns and worked really hard to find us our dream home. She was very responsive and always professional. It was really a pleasure to work with Thais and I would definitely recommend her to anyone looking to buy a new home!”
Bedford Buyers
“From start to finish Thais was always out for our best interest. Her guidance and experience were flawless and invaluable. She never hesitated to give us her time to explain the process and options. We could not have done it without her.”
Wayland Buyers
“I deliberately waited well over a year to write this review, because I wanted to be able to discuss how dedicated Thais is, not just before your purchase a home, but after. The character of a salesperson is seen post-sale, when they have nothing to gain from you, and I can honestly say Thais is someone who truly cares for her clients from day one and never stops. First off, Thais was one of the only agents we spoke to who really took time to not only understand what we were looking for in a home, but really LISTEN and take our desires in to consideration with every recommendation she made. She never tried to upsell us, never sent us listings that weren't relevant, and made sure to make note of every little detail we wanted. I can honestly say, that it was because of her excellent ability to listen to our needs that she was able to find a home that we didn't even know we wanted. This home didn't have the greatest pictures in the listing and seemed to be overpriced from what we saw online. Thais took the time to look at the house personally, before recommending it and knew that once we saw it, we would want it. She was 100% right. Not only was she able to help us find the home that we initially dismissed, but she also helped negotiate our price well under the asking price without having to waive any inspections or anything along those lines. She even helped negotiate with the owners to pay for small repairs that were needed post-inspection. Amazing. But where things really came to fruition was after we bought our home. Thais has been a huge help in getting us acclimated with our community, brokering relationships with neighbors, creating awareness about programs/schools we can look in to, and has made sure to keep in touch just to assure we are doing okay. We are quickly approaching our second year in this home, and we still rely on her for so much! There is nothing negative I can say about our experience with Thais, she excels in literally every area you can hope for and goes the extra mile even after you have bought your home. I would recommend her for any home buyer and have already passed her name along to anyone I know that is looking to find a new home.”
Bedford Buyers
“Thais is the best of the best at what she does!!! She is professional, experienced, honest and genuinely cares about her clients. My sister first bought a house utilizing Thais’s expertise as a buyer’s agents, so when I was looking to buy she explained how important it is to have someone protecting your interests. The house I wanted was in high demand, so I knew it would be important to have a skilled buyer’s agent. Thais more than exceeded my expectations. I do not think my offer would have been accepted without her guiding the process. I completely trust Thais and hope to not move again but if I do I will definitely use her services.”
Bedford Buyer
“Thais was absolutely and completely amazing from beginning to end. From the start, Thais made it a priority to truly get to know me and understand fully what I was looking for, and then committed herself to helping me EVERY step of the way. She went above and beyond during the entire process. I truly cannot say enough good things about my experience with Thais. She has a truly wonderful, authentic way about her, that just makes you feel instantly connected and supported. I am so grateful that she was the person to help me and I highly recommend her knowledge and service to anyone who is looking to move. Thank you Thais!”
Bedford Buyer
“Absolutely the best! Professional and knowledgeable she was able to help me navigate through a very difficult sale. She's very personable and treats you like family. Thanks Thais you're the best!”
Lexington Buyer
“Thais is an incredible realtor, she made the home buying process so much smoother for us, all the way through closing and beyond. We met Thais at an open house. We had initially started looking at houses by ourselves and did not think we needed an agent just yet. But we liked Thais' warm attitude from the start. We felt like we were talking to a friend. She was not pushy but instead offered us to go look at a couple houses together to see if we thought she would be a good fit. From the first house, we knew Thais would be the right agent to go through the house hunting process with. Thais is very knowledgeable about the market, and as first time home buyers, she helped us navigate through our wants and needs, and set up realistic expectations of what we could afford in a hot housing market. She worked with us for months, with a great deal of patience and understanding, as we kept being picky about houses we were looking at. But she showed a great deal of persistence to help us find our home. And it is thanks to her quick thinking and responsiveness that we got our house. Thais is a friendly, personable, energetic person who made the house hunting process so much more fun. Despite having multiple clients to take care of at a given time, she makes you feel like you are a priority for her. We could not say enough great things about Thais and would highly recommend her to anyone looking to buy a house.”
Bedford Buyers
“Thais completely changed our thinking on what to expect from an agent. Our first home purchase years ago felt DIY, we were so unsupported. This most recent purchase was an entirely different story. Not only did Thais suggest the home we eventually bought, seeing past an initial price that never would have put it on our radar, she negotiated through a fairly long and rocky period that would have left us adrift if she wasn't by our side. We cannot recommend her enough. Her professionalism, kindness, and thoroughness made this entire crazy process so much easier than it would have been without her.”
Waltham Buyers
“Thais is very knowledgeable and reliable. She goes above and beyond your expectations of a realtor. She is patient and truly cares about finding the home her clients want/need. However, she is persistent and aggressive when needed to get the deal done. I highly recommend using Thais to find your ideal home.”
Bedford Buyer
“Being a first-time homebuyer we weren’t sure exactly what to expect but Thais was there to help every step of the way. She was extremely responsive to all our inquiries and we felt like she had a good understanding of what we were looking for. With each home we visited together Thais helped us see both the positive and negative aspects of the house. Thais pointed out things we would never have known to look for. This helped tremendously in deciding what house was the right fit for us. It was refreshing to know she always had our best interest in mind. Finally, when it came time to put in our offer Thais helped us put together a competitive offer that fit our situation. Thais was also able to put us in touch with the right people that helped us close on our perfect house. We cannot say enough about how grateful we were to have had Thais during this process.”
Chelmsford Buyers
“Thais was amazing and helped us in so many ways. She was always quick to respond to any of our requests. She is very friendly and knowledgeable. We would highly recommend her!!!”
Bedford Buyers
“Thais was great, good communication skills, helpful with a sense of urgency, and always finding solutions to the many problems that appear in a mortgage transaction.”
Bedford Buyer
“When my family and I decided to move out from San Diego to the Boston area, it was with a fair bit of trepidation and anxiety, to say the least. Words cannot convey how helpful Thais was during this entire process, and how grateful we are for her help. Over the course of several months, she called, FaceTimed, and met in person with us multiple times to understand exactly what we were looking for (even when we weren't quite sure) and walk us through the home-buying process. We initially started with a fairly wide net, covering multiple neighborhoods.....and when we ultimately narrowed our choice of neighborhoods to the Bedford area, we couldn't ask for a more knowledgeable guide. Thanks to her network of personal relationships with some local builders, we were able to find a property still under construction we could work with and design exactly how we wanted. I'm not sure that would have been possible working with someone else, and we couldn't be happier with our decision after we moved in several months later. During this entire process, Thais was patient (while also gently prodding), understanding, resourceful.....and most of all, part of our family now (it helps that she watched our kids during several of the home visits). Without condition, we happily recommend her to any future or prospective clients.”
Bedford Buyers
“Thank goodness for the last minute decision 3 years ago to pop by an open house in Bedford, we met Thais! We were not actively looking yet, but after talking with her for 45 minutes..we knew she would be our realtor when it was time. Months before we were ready to make any decisions she dedicated time to our family; gathering our needs, our preferences and sharing insights into the Bedford market. When we decided it was time, she knew exactly where to start! Even when she knew a property I sent her would not be a good fit because she really did understand what we were looking for, she always scheduled the tour and let us come to the same conclusion during the visit. When we finally found our next home, she was a fantastic advocate, negotiator, educator and sounding board through the negotiation and closing process. Thais and her whole team are amazing! The home purchasing experience can be very stressful, but because Thais was so knowledgeable, responsive and trustworthy, she made the experience of finding our next home wonderful.”
Bedford Buyers
“Thais assisted my husband and I when we purchased a brand new home in May 2017. The home buying process can be daunting, nerve wracking and challenging. It was reassuring to know that Thais had our best interests in mind at every step of the process. She was professional, friendly, and reliable. She was responsive to all of our questions and concerns and handled all of them quickly and confidently. Months later, when we still have questions related to the builder and/or warranty items, she is quick to respond and help us any way she can. We would recommend Thais in a heartbeat!”
Maynard Buyers
“We came into our new house search pretty unaware. We went to an open house with no expectation that we'd be ready to move in the near future. We were just checking out the neighborhood. We walked in and immediately knew our plan just went out the window. We were absolutely in love with the house. Fortunately, Thais was the agent running the open house. She was immediately attentive without being pushy. She knew this was a crazy turn of events for us, and really took the time to make sure we were comfortable and on top of the process. She was very helpful, totally approachable about any issue large or small at any time, and generally a great person to work with. We'd absolutely recommend Thais to anyone interested in buying a house.”
Lincoln Buyers
“We could not have been happier with Thais as our buyer's agent. She worked with us over several months in a very hot market, so we saw A LOT of houses together. At the beginning of the process, she took time to really understand what we were looking for, and thereafter, every house she brought to our attention was one that fit the parameters we had set. She knew the local market extremely well, did her homework, and actually found the house we ended up buying before it hit the market. She went above and beyond. She was also very knowledgeable about the real estate transaction process. She had wonderful connections so our inspection was done well and fast, and the whole closing process went smoothly. Even after we bought, she gave us names of great painters and other workers to facilitate our move-in process. And on top of all that, she's lovely -- very personable and fun to work with. I would HIGHLY recommend her!”
Bedford Buyers
“Thais is fabulous! I cannot say enough positive things about our experience working with her. She is incredibly knowledgeable, responsive, helpful, savvy and honest in her approach. She helped us through the ups and downs of finding our home and we are forever grateful!”
Arlington Buyers
“Thais was an incredible resource during our home search. She was very familiar with the community and gave us great advice about different neighborhoods. She kept our needs and goals in mind to help us focus our search on properties that would be a good fit for our family. Her knowledge about the home-buying process was extremely helpful and ensured that we were able to get our dream house. Her calm, thoughtful demeanor made our search go smoothly and kept it from becoming too stressful. I would highly recommend Thais!”
Bedford Buyers
“I had no idea what I was doing as a first-time homebuyer, and Thais was recommended to me by my mortgage lender. I instantly knew I had found someone who understood me and what I was looking for (even when maybe I didn't). She checked in with me weekly for my thoughts about properties I had seen and was able to help me assess the pros and cons of each. She was also invaluable in helping me understand the closing process and all the steps that were involved.”
Burlington Buyer
“An eternal optimist, Thais Collins is an invaluable partner in the home buying process. The idea of buying new construction was always appealing to us, but having observed several friends’ difficulties with the process, we were initially a bit unsure if we were up to that challenge. After working with Thais for a few short weeks during which we saw a variety of homes, we knew her unwavering commitment to us and drive would be assets in making an offer on new construction. Thais persevered through complex negotiations all the while the house was being built. She coached us through difficult conversations with the builder and advocated for us on every detail, no matter how small. She spent countless hours with us at our new home and was always just a phone call or text away when we weren’t together. Thais is an excellent note taker and holds the seller and their representatives accountable, all the way through closing. Thais was such a presence in our lives during the home buying process and has since been notably missed.”
Bedford Buyers
"Hands down 5/5. Beth was consistently supportive and patient, touring many homes during the pandemic as we selected our top choices and ultimately got our absolute favorites. She's always pleasant and friendly, and you feel completely empowered on the driver's seat. She'll weigh in and give her input when asked, and she'll learn your style but allow you to make decisions that are right for you. So glad we had her as our agent for this process and thrilled to be moving into a home we love so much."
Westford Clients
"There aren't enough kind words in the English language for me to articulate just how meaningful it was to have Beth Benker on my side as my realtor. Did she help me find the perfect house? Yes she did. Did she bring invaluable knowledge of local towns, inventory, bidding strategies, and referrals to trusted local businesses? Also yes. Did she work with me patiently over the course of several months of house-hunting and provide me snacks when I got hangry? You betcha. I'm grateful to have had the privilege of working with Beth and the entire Suzanne & Co team, all of whom worked together to find me the perfect house."
Maynard Client
“Beth is the best! She connected with me via a Zoom to get to know me and gather all my info. She was very attentive and proactively found properties for me to look at. If she could not go to an open house I wanted to attend she would send Lauren Wyllie to go with me. I found the perfect place and Beth negotiated so well my offer was accepted right away. She knows her stuff and the area well. I would recommend her to anyone and if the time comes I’m looking to sell/buy again I would give her a call!”
Hudson Client
"We enjoyed working with Beth during our new home selection and buying process! Beth is knowledgeable, responsive, and super friendly so working with her was a great experience. Beth helped us with clear guidance from early scoping to getting open house appointments to the final steps in the buying process. We also appreciated her flexibility and support along the way. We would highly recommend working with Beth as a buyer’s agent!"
Burlington Clients
"Beth was patient with us, fully understood what we liked and didn't like in a property and helped us navigate the extremely challenging market conditions in the Boston area in 2020/2021. It was a pleasure working with her."
Topsfield Clients
"Beth was outstanding to work with!! As first-time home buyers, my husband and I were a bit intimidated with the process, but Beth made us feel completely comfortable and informed every step of the way. She was quick to hop on the phone and answer any question we had, big or small. Beth was a great advocate for us and helped us get creative to put together the most attractive offer possible. We can't thank Beth enough for all of her support and care in getting us into our beautiful first home!"
Natick Clients
“These days, buying a home in the Boston area is very challenging to say the least, due to the low supply and high demand of single family housing. Fortunately for us, we had an agent on our side to help make sense of the chaotic market, align our expectations, and build a strategy to realize our ultimate goal. Beth is extremely knowledgeable about the local real estate market, accessible, and a joy to work with. She was so generous with her time, week after week, getting us access to newly-listed properties - sometimes within hours of going on the market. And when we found a home that met our needs, she gave us honest, well-reasoned advice regarding how to price and structure our offer. Additionally, our home purchase was part of a corporate relocation, so we had some unique needs in that respect. Beth made it all very easy for us.
As a buyer in today's market, it often feels as though the cards are stacked against you and that very little is in your control. The only exception to that rule is the choice of buying agent. We're grateful that we chose Beth: a capable, experienced, and friendly advocate who guided us through a challenging - but ultimately successful - house hunt.”
Bedford Client
"Beth guided me through my first time buying a home, and I was so lucky to have had her as my realtor. Beth was always really responsive, took into account what I did/didn't like about properties we had previously viewed when suggesting other properties to me, and stayed patient as I said no to house after house. It was a really tough search, but I finally submitted my first offer after about 4 months of searching - and thanks to her guidance on making it a strong offer, my first offer was accepted! In a market where I hear horror stories of people having 10+ offers rejected, it was such a relief. She recommended both a lender and a lawyer to me, and both of her recommendations were great. I owe so much to her for making my first home buying experience so smooth."
Billerica Client
“Working with Beth was so easy! She made my fiancé and I so comfortable when looking for our first home together and lead us to our beautiful home. She even sent us a gift box full of toys and treats when we brought our new puppy home! So thoughtful, helpful, responsive, and understanding.”
Pepperell Buyers
"Beth Benker is amazing, both as a real estate professional and as a person of the highest order. As a realtor, she always had my best interests at heart. She is a superb, timely communicator, always displaying empathy for my situation. Beth stayed on top of my portfolio and she reached out to me proactively in my search for a new condo. She's smart, sharp, engaging and she really knows her business. As a person, Beth is just, flat-out fun to work with. She keeps things loose and she has a great sense of humor. She made the home-buying process fun and easy - a real snap. I highly recommend Beth Benker to ANYONE who is buying or selling a property. She is the real deal in a world of pretenders."
Stoneham Buyers
"Working with Beth was great! She was extremely responsive and helped us find exactly what we were looking for! She is very personable and always goes out of her way to get things done when we need them. We ran into some challenges during our sale and she was very knowledgeable and helped us work through everything! Would always recommend Beth for your next home purchase!"
Acton Buyers
"Beth was great, stuck with us through a long process and when we did find a place, she made closing as easy as possible. She also was a breath point of contact when we went to sell our old home. We were very happy working with Beth on all aspects of our home search and sale."
Winchester Buyers
“Beth is a gem, and we feel very lucky to have stumbled upon her. Early on, she developed a great feel for who we were and what we were looking for in a home. She was incredibly knowledgeable and thorough throughout the process, especially paying a watchful eye during the inspection and tracking each issue to closure prior to closing. Along the way, she was very patient in answering all our questions, of which we had many, and she was always flexible when we had last-minute adks to view homes. Beth was very responsive to our texts and would let us know in advance when she would be unavailable. Hands down, Beth made this our most enjoyable home-buying experience ever.”
Andover Buyers
“It was a pleasure to work with Suzanne & Company. The staff is always helpful and never pushy. Beth was dedicated to helping us find a home with everything on our wish list which was no easy task. We could not be happier.”
Bedford Buyers
“Beth was a terrific addition to our real estate search efforts! We trusted her and Suzanne & Company with this big decision of “who will be our realtor?” and would up with a true home we can grow into. Working with Beth you realize quickly how easy-going and low pressure she is, but also how when there’s something that needs to happen fast, she is right there with the answer, resource, or action. She was quite accommodating juggling the schedule needs of 2 working professionals when it came to open house searches or the process in general. We were looking for something rather specific in terms of location, structure, and price, and with Beth’s help we wound up in a home that ticked our major boxes, which was a little rare based on our desired criteria and aggressive timeline. Beth and her team also come with their optional network of mortgage and legal professionals that provided a next level type of support throughout the other stages of buying the home. We’re thrilled to enter this new chapter of our lives. Thank you Beth and team Suzanne & Company!”
Framingham Buyers
“Beth was not that familiar with the area that I ultimately purchased a condo in. However, she was familiar with other areas that I was looking at (Waltham, Watertown, Somerville, Medford, Arlington). Overall, I thought she had a pretty good command of the type of place I was looking for and the neighborhoods that would meet my needs. She was very responsive and set up viewing appointments quickly.”
Brighton Buyers
“As a first-time home buyer, Ms. Beth guided us through the whole purchasing process patiently, to help us settling down with our first home in the United States. What impressed me most is her responsiveness and hard working. She always spent extra hours at night and in the weekends to reply the questions you asked, in a timely fashion. And she has bunch of good professional resources covering lenders, lawyers, home inspectors, and even workers. I completely recommend Ms. Beth as your buyer's agent!”
Lincoln Buyers
“As first time buyers, we didn't know very much about the entire home buying process and Beth was an amazing resource. She was always very responsive and willing to answer our questions. We wouldn't hesitate to recommend Beth to other buyers, and would absolutely work with her again if we ever move.”
Maynard Buyers
“Beth was incredible! She was so helpful across all areas when buying our first home. She was honest and helped us get the best deal. She was extremely consistent with follow through via email, texts, and house visits. We love our new home and we wouldn't have been able to navigate the home buying process without her! Every step of the way she was there to offer advice and to act as a sounding board. She was down to earth and respectful of our price range and our wish list! I would 100% recommend Beth for every home purchase!”
Shrewsbury Buyers
“Beth was so great to work with on this important purchasing choice! We had the extra stress of trying to buy a house while in a different state, and Beth really went above and beyond in helping us. She had patience, knowledge, tireless enthusiasm, and a genuine helpful heart. She was an expert advisor and really looked out for us. I would totally work with Beth again!”
Burlington Buyers
“We had the pleasure of working with Beth for the purchase of our house this year and she was excellent. From sitting down to talk about what we were looking for at the first thought of our move all the way through close, Beth was there for us and made it a smooth process. Beth was a pleasure to work with both as a person and a professional, I highly recommend her.”
Princeton Buyers
“Working with Beth was wonderful! We were first time home buyers and always had so many questions. She understood what we were looking for and was incredibly honest and patient through the process. She's an established agent who has a great reputation and working relationships with others in the field. It made the process so much easier! She helped our first house buying experience be painless and wonderful! Definitely someone you can trust and would highly recommend :)”
Acton Buyers
“Beth was kind, informative, perfectly prompt, and very effective in Every aspect of the purchase of my new home. She was a pleasure to work with and I highly recommend her.”
Lincoln Buyer
“Working with Beth was wonderful! We were first time home buyers and always had so many questions. She understood what we were looking for and was incredibly honest and patient through the process. She's an established agent who has a great reputation and working relationships with others in the field. It made the process so much easier! She helped our first house buying experience be painless and wonderful! Definitely someone you can trust and would highly recommend :)”
Acton Buyers
“We truly could not have been in better hands with Beth and the Suzanne and Co. team. They helped both sell our condo and find our new family home. Beth has great knowledge of our target towns, and knew exactly what we were after...everything! She took the time to get to know us, our family and was on the pulse of the real estate market. It was her great connections and local knowledge within our new town that ultimately helped secure our home off the market. We felt cared for and guided throughout the whole process. We couldn't feel luckier to have worked with Beth and would highly recommend her.”
Bedford Buyers
“Beth helped us navigate an extremely competitive market to find the right home in our fairly modest budget. She spent countless weekends with us to see houses, often visiting several towns with us in a single day, and helped us survive multiple rejected offers (due to budget). She also helped put the sellers at ease when a sudden lead concern prompted us to want to test. While the process took longer than we'd hoped (maybe we were ambitious?), our house is exactly what we wanted, and we're grateful to have had Beth help us through the journey.”
Acton Buyers
“Beth helped me buy my condo, she put me in touch with a good broker and lawyer. she was quite fast in replying to my requests, she helped to close the deal in 3 weeks.”
Arlington Buyer
“Beth was very knowledgeable and patient with us through the whole experience. Though we had bought a home before, this market was very different than any we had seen. She helped us understand what was needed to get the home, redirecting our efforts whenever things started not going our way. Also, she had an excellent rapport with our preschooler.”
Acton Buyers
“Beth was our realtor for our home purchase. We are first time home buyers. Beth made the home buying process go very smoothly. She was helpful and available at every step of the process. We never felt pressured in any way.”
Lexington Buyers
“It was a pleasure working with Beth! She is very knowledgeable and professional, and as a bonus, she's good company to spend time with. She found the perfect house for us in a short amount of time and was a good advocate for our interests as buyers. Highly recommended!”
Sudbury Buyer
“We had an absolutely wonderful experience working with Darcy Heintz-Perkins when purchasing our home. From the very beginning, she was both professional and personal. What stands out about our experience working with Darcy is the way she went out of her way to truly listen to what we were looking for in a home. She then used this information to guide our search in a targeted and comprehensive manner. She has an extensive and strategic understanding of the market, and we relied upon her expertise at each stage of the process. She always made us feel comfortable with every decision and worked at our pace so we never felt rushed or stressed. Darcy explained every detail of the process in a way that was straightforward and clear, making it easy for us to understand.
Darcy also made herself available to us! She always found multiple times to show us a house that worked with our busy schedules. She has strong communication skills, and was very quick to respond to questions we had along the way. Darcy is also very creative, and gave us great suggestions on how to utilize space in the prospective homes. Throughout the whole process, Darcy was reliable and there for us. Very quickly, it felt like a trusted friend guiding us. She really listened to and understood our needs, and we could tell she truly cared about finding the right home for us. Put simply, I cannot say enough great things about Darcy. We highly recommend Darcy Heintz-Perkins if you are looking to buy a home!”
Concord Clients
“We were first-time homebuyers and cannot recommend Darcy highly enough. We started this process feeling very intimidated, and from our first conversation with her felt so much more at ease. Darcy was able to explain the process in a way that made sense to us, helping us navigate everything from securing a mortgage to understanding various contingencies and what it would mean to waive them—always with patience and a sense of humor. Her relationships with great lenders, attorneys and inspectors made the entire process seamless. For everything from choosing which town to focus on, to envisioning how to use the space in our wonderful now-home, Darcy was always completely engaged and responsive and had great insights that helped us make decisions we felt good about. She also went out of her way to provide up-to-date information in a tough market, providing relevant examples of recent sales that helped us calibrate how to make a strong offer (we were successful on only our second bid). We loved working with Darcy and would recommend her in a heartbeat to anyone looking to buy in the Boston area!”
Arlington Clients
“Thank you all for your assistance and patience in helping us find our new home and selling our existing one. Darcy attended numerous home tours with us, many on weekends, and also accommodated our late evening showing requests. In this highly competitive market, she had to work on multiple offers on our behalf and she stayed positive for us through the whole process. We really appreciate all her help! Thanks to Lauren as well for helping us with home tours when Darcy wasn't available and for hosting our open house, even when she had an emergency. Suzanne patiently answered all our questions during the sale of our Wilmington townhouse and negotiated with buyers to obtain the best offer. We are grateful for your support. Steph, thanks to you as well for your help with setting up the listing and coordinating the open houses. And we extend our thanks to all team members who worked behind the scenes. We had a great experience working with this team and we look forward to new beginnings in Bedford.”
Wilmington-to-Bedford Clients
"We are so grateful to Darcy for helping us purchase a magnificent home in Acton in the summer of 2021. Real estate prices were soaring at the time and competition was fierce for the more desirable properties. When the home we ended up buying hit the market, Darcy went to work. She used her knowledge of the area and network of connections to price the property almost exactly, allowing us to make an offer just above the second highest bidder - no small feat, considering that the house sold for $160k over asking. She clearly explained what it would mean to waive various contingencies and what it would take to be competitive. Just as importantly, she connected us with high-quality people in the mortgage and legal end of things, which helped us close the sale in record time. We've worked with a number of realtors over the years and she outdid them all. We really enjoyed working with her and couldn't be happier with our house. Thank you, Darcy!!"
Acton Clients
“As Bedford residents for the past five years, we knew that when the time came to buy our first home in the town we adore, the only choice was to work with the incomparable Team Suzanne & Co. Our Buyer's Agent, Darcy, is a top notch human being, and we adore her. We happened to enter the home-buying process during the onset of an extremely crazy market: winter of 2021. Darcy guided us through every element, always in her down-to-earth, calm, relatable, knowledgeable, nd humorous manner. She engaged the process with candidness and compassion. Not only did we successfully purchase our first home under her direction, but we gained a new friend. We are grateful to know her, and grateful to be members of the Suzanne & Co extended family. Their priority on relationships and the humanization of home-buying is second to none, and to us, that matters.”
Bedford Clients
"When it was time for my husband and I to trade in our condo for a single-family home, Darcy was the perfect agent at the perfect time. She won us over right away with her warmth, professionalism, and almost-uncanny insight into difficult market conditions. In such a tough market for buyers, she gave us the knowledge (and the courage) to make our offer competitive, while respecting our budget. With her guidance, we beat out 13 other offers to land our forever home. The best part? It was only the second property we’d put an offer on since starting our search.
Throughout the buying process, and even after closing, Darcy has stayed in touch, offering continued support and connections to local contractors, etc. Also, as a Compass agent, Darcy comes equipped with powerful technological tools we weren’t expecting but found invaluable.
Overall, it was an A+ experience, and I’d highly recommend Darcy to anyone looking to buy in central Middlesex County. Thank you, Darcy!"
Maynard Clients
“We recently moved to Bedford from California. Darcy was our agent and we could not have been more pleased with her assistance, expertise, quick responsiveness, and overall thoroughness in helping us find a home and managing through the process. She went over and beyond since we were back in California. Thank you so much, Darcy. We highly recommend her for anyone seeking an agent in this area.”
Bedford Buyers
“Darcy was a pleasure to work with. She took the time, even during COVID, to help us find the PERFECT home. Advocated for us even when dealing with a very difficult seller’s agent. She was creative and arranged an outdoor, socially distanced closing.”
Westford Buyers
“Darcy was responsive and helpful in showing me homes. She put together a detailed tour sheet for an afternoon of property viewing and achieved a quick turnaround on arranging showings for places found at the last minute. She showed unflagging enthusiasm for the process of finding a rental and even allowed me to view one place a second time later in the day. This was especially helpful as I was making trips from out of state in order to relocate.”
Arlington Renter
“Darcy was a peach— knowledgeable, friendly, prompt, and understanding of our needs as we made this purchase by “long-distance” from another state. Couldn’t recommend her more highly— and she’s fun too!”
Concord Buyers
“I have been working with Ali Karas for 4+ years, and I can honestly say she is the most thorough, responsive, and understanding real estate agent I have worked with. With every client we work on together, we have multiple conversations going over ideas and thoughts on what would be the best for that client’s specific situation. This is immediately after the client is approved so she and I can be on the same page. Having your lender and realtor working hand in hand like this has benefited our clients tremendously, and has been reasons why offers have been won. I say this because you can see how much Ali truly cares about each client that she is working on. Whenever there is something needed for the client during the loan process, Ali is accessible whenever needed and gets answers to myself and my team right away. She doesn’t look at each deal as strictly a real estate transaction, Ali makes it a point to immerse herself in the life of her clients and looks at every home from their perspective. We have worked on clients who find a home in days, to clients who take years and every individual is treated the same when it comes to Ali’s effort and attentiveness to each person. I have personally witnessed many of our mutual clients becoming lifelong friends of Ali, and I think that is a huge testament to her as a realtor, but more as a person. You truly won’t find a better person to help you along in your real estate endeavors!”
Jordan Moore, The Mortgage Network
“We couldn't be happier with our experience working with our buyer agent Ali Karas. She helped answer all of our questions and guide us through the process every step of the way. She was transparent with us about what it would take to make the best offer, which lead us to a beautiful home in our dream location. Thank you to Ali and the Suzanne & Co team!”
Windham, NH Clients
“Working with Ali Karas at Suzanne & Company was a breeze. She was quick to be in tune with what we were looking for in a house and property to make a home. Especially as someone who works long and unpredictable hours, I appreciated Ali’s flexibility to my availability and initiative to coordinate behind-the-scenes actions to make the home buying process as smooth as possible. I have already recommended her to friends and family.”
Fremont, NH Clients
“Circumstances did not allow us to travel to Massachusetts to house hunt before we moved, but that did not stop us from doing multiple FaceTime walk thrus of homes we were interested in based solely on pictures. She offered her professional opinion on homes we could not see in person, and helped us narrow down what was truly important to us in a new home and areas to focus our search. Once we arrived in MA, our search began in earnest and Ali walked us through the entire process of finding our home, making a competitive offer, and holding our hand during the inspection. Closing was a breeze, because all the hard work had been done behind the scenes--we only had to show up. I highly recommend this agent and the company she represents.”
Chelmsford Buyers & Sellers
“She outlined the process at the start and walked us through every step seamlessly. She has a fantastic group of people she works with routinely and having a team in place that worked well together was amazing for me as a first time home buyer. Ali was always available to answer questions and really helped us get positioned well to have our offer be a "winner." She absolutely knows her stuff and the Boston housing market up and down. She even managed to get our offer so strongly structured that the sellers took our offer even though we weren't the highest dollar offer (by far!)!”
Wakefield Buyers
“When we first got a call from a stranger asking about our interest in properties we'd reviewed I told my partner not to give out any information or agree to anything. However, about 30 seconds into the call we looked at each other and both smiled and nodded and gave the thumbs up in our secret speech to each other. Not only was her manner completely professional and knowledgeable, but her voice sounded like it was dripping with joy just for being alive. That was something we needed to hear while starting on our home buying journey. We were being forced out of an apartment due to the owners selling the building and had a VERY limited time to find a home for a family of five. Due to the time constraints, our budget, and the space needed, I thought for sure we'd have to settle for something not ideal. However, Ali made it clear that she was fully committed to helping us find the right place. She made herself available almost all the time in some fashion whether in person or using tech. Armed with her knowledge, positive energy, and a trusted network of other professionals on hand to complement the work needed to get our needs fulfilled (legal, insurance, inspection etc...) we set out on a whirlwind search for the place that would be our new home. There were ups and downs with the search and sellers but Ali had our backs the whole way. There were times when her advice saved the day, but what I appreciated the most was how she never judged us and stuck by us even when we didn't take her advice. She turned every situation as much to our advantage as possible until our deal was done and closed and recorded! She even snapped a family pic for us all when we took occupancy. I will suggest her to my dearest friends and colleagues and pretty much anyone else.”
Revere Buyers
“I had the pleasure of working with Ali for the purchase of my first home and there just aren't enough stars here for what she deserves. She was knowledgeable, patient, easy to work with and was there for me every step of the way - she even got me out of a potentially messy lead paint situation! The biggest purchase of my life was virtually stress-free thanks to her and I highly recommend her to anyone!!! Thanks again Ali :)”
Lowell Buyer
“Our experience working with Ali was a fantastic one! Circumstances did not allow us to travel to Massachusetts to house hunt before we moved, but that did not stop us from doing multiple FaceTime walk thrus of homes we were interested in based solely on pictures. She offered her professional opinion on homes we could not see in person and helped us narrow down what was truly important to us in a new home and areas to focus our search. Once we arrived in MA, our search began in earnest and Ali walked us through the entire process of finding our home, making a competitive offer, and holding our hand during the inspection. Closing was a breeze because all the hard work had been done behind the scenes--we only had to show up. I highly recommend this agent and the company she represents.”
Chelmsford Buyers
“Ali was amazing to work with, I cannot recommend her nearly enough. She outlined the process at the start and walked us through every step seamlessly. She has a fantastic group of people she works with routinely and having a team in place that worked well together was amazing for me as a first-time home buyer. Ali was always available to answer questions and really helped us get positioned well to have our offer be a "winner". She absolutely knows her stuff and the Boston housing market up and down. She even managed to get our offer so strongly structured that the sellers took our offer even though we weren't the highest dollar offer! (by far!) If you get the chance to buy with Ali, do it!”
Wakefield Buyers
“Kind and thoughtful throughout the process, Ali was able to quickly discern what we looked for most in properties, highlight potential purchases, and ensure that our offer was attractive and well-received. Her excellent negotiation skills left no doubt that we received the most value for purchase, and no detail was left to uncertainty. Ali has built a great team of full-service professionals who were attentive, thorough, and accommodating through our house hunt. We hold Ali in the highest regard and strongly encourage future homeowners to engage Ali and her team.”
Wakefield Buyers
“We worked with Katie over the past few months as we were living out of state. This real estate market is tough and Katie was a huge lifesaver. She is extremely knowledgeable, very professional, highly responsive, and put our needs first and didn’t stop until we found our home. We highly recommend her to anyone looking in the South Shore area.”
Plymouth Clients
“We feel we were lucky to find a great real estate agent like Katie. She is very dedicated and would not hesitate to meet us for a showing even in bad weather during the middle of winter or even on New Year's eve, Katie was always there with us. She is very knowledgeable about the area and showed a lot of patience with us. There was never any pressure as she helped us find the right home for our needs and budget. When our offer was accepted Katie helped iron out issues that came up during inspection, brought in additional information from her own sources and helped us through the entire process. It was a pleasure working with Katie!"
Woods Hole, Falmouth Clients
“She attended every open house, inspection, meeting, etc. and always made us feel like we were her only client. She gave us her honest opinion every step along the way, and we knew that she always had our best interests at heart."
Marshfield Buyers & Sellers
“The home buying process can be so stressful, but working with Katie was so refreshing. She is knowledgeable and always so responsive with calls, texts, and emails. We had a great experience and will recommend family and friends to Katie without a doubt!”
Kingston Buyers
“Katie was helpful and informative throughout the search and home buying process. She was communicative and responsive to our questions and needs. She always had a smile on her face and it's apparent that she loves what she does!”
Masphee Buyer
"Katie went WAY above and beyond and oftentimes out of her way. I knew choosing her was the best choice for me. From the bottom of my heart, I can't thank her enough! Not only is she knowledgeable about the area and the market, but the personable contact on a daily basis also made things smooth. She has a smart taste and quick wit to often take the edge out of the whole process. She really just steps up to the plate and really gets things done. I would recommend her to anyone!"
Duxbury Seller
"Outstanding, she is very good at what she does. Took the time to show me multiple properties, when I called she always answered or called me back in a very timely manner. She also would research any questions I had about each property. I was very impressed with how she negotiated and dealt with the other realtor during home inspections and other matters. I would highly recommend her to anyone, very professional."
Kingston Buyer
"All we can say is WOW! Katie Gerstel's professionalism, personality and knowledge of the area were excellent. We received her personal attention almost on a daily basis. She was always available for questions and responded quickly. Katie got the deal done! We were totally impressed and would recommend Katie to anyone who is looking to buy and sell! "
Duxbury Buyers
"Katie was fantastic in every way in helping me find my new townhome. She knew the market very well and was able to help me make sure I found a home that best fit my needs for today and the next several years. I would recommend her in a heartbeat."
Halifax Buyer
“We are so happy with our choice to use Katie-this was not our first buying experience, but by far the BEST-and a lot of that is thanks to Katie. We knew she had a vast knowledge of the area unmatched by nearly any other agent and that was one of the most important factors for us in choosing an agent. We knew that we could call/email Katie at any time during the day/week and she would get right back to us. She worked and communicated very well with the listing agent, which helped expedite all steps of the home buying process. We can not recommend her enough to anyone considering buying/selling in the Duxbury/South Shore area. You will not be disappointed!”
Duxbury Buyers
"We have finally found our perfect retirement home thanks to Lauren Wyllie and Suzanne and Company's efforts. We were able to see homes before they went on the market and made our offer with her input once we found the right home. It was a pleasure working with Lauren and we are very happy with our new home. Her negotiation tactics made all the difference with our offer, especially in the fast-moving competitive market we were in this summer!"
Holliston Clients
“Lauren took us on as clients on short notice and facilitated our first home purchase. We appreciate her spunk and go-getter personality, securing the home tour and coordinating an offer strategy even though we expected the home to go above the asking price. As new Nashua neighbors, this has given our family significant peace of mind. Please accept our gratitude!”
Nashua Clients
“Lauren was the agent who worked with us to buy a home. She was great. Always available and willing to address any question or concern, no matter how small. She was attentive, friendly, and professional. We had a great experience.”
Templeton Clients
“Thank you all for your assistance and patience in helping us find our new home and selling our existing one. Darcy attended numerous home tours with us, many on weekends, and also accommodated our late evening showing requests. In this highly competitive market, she had to work on multiple offers on our behalf and she stayed positive for us through the whole process. We really appreciate all her help! Thanks to Lauren as well for helping us with home tours when Darcy wasn't available and for hosting our open house, even when she had an emergency. Suzanne patiently answered all our questions during the sale of our Wilmington townhouse and negotiated with buyers to obtain the best offer. We are grateful for your support. Steph, thanks to you as well for your help with setting up the listing and coordinating the open houses. And we extend our thanks to all team members who worked behind the scenes. We had a great experience working with this team and we look forward to new beginnings in Bedford.”
Wilmington-to-Bedford Clients
in one word
meet derek & erica
sold a condo in Arlington, MA & bought a home in Bedford, MA with Suzanne & Company
meet martin & jill
found interim rental and bought a home in Bedford, MA with Suzanne & Company
Meet Sam
developer in Concord, MA, who partnered with Suzanne & Company
Meet Thea
bought a home in Bedford, MA with Suzanne & Company
Meet Jennifer
bought a home in Bedford, MA with Suzanne & Company
want to share your one word?!
We would love to hear about your experience with our team.