Suz - Betzes
“From our first meeting with Suzanne last September, through our sale in May, we have felt cared for, guided, and helped every step of the way. They made us feel as if we were their only clients. In January, we started seriously preparing the house to sell. The painter and handyman recommended by Suzanne were outstanding. The staging advice we received from Laura was detailed and immensely helpful. We merely followed her instructions for each room. The photos and video of the house made it look amazing!!! We went on the market in early March and received an offer for the asking price within 10 days. During one open house, someone drove over our lawn, making a 50-foot long rut. We were out of town then, and Suzanne immediately emailed us. Without even asking her to do it, she offered to have her landscaper repair the damage at no cost to us. From receiving the offer to the closing, Suzanne and her staff provided detailed, helpful information and guidance to help us. "Full service" understates how they treated us. We could not have asked for a better experience from beginning to end—each of the staff doing her own specialty, all working together as a team, with Suzanne somehow staying in touch with it all.”
Bedford Sellers
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Suz - Balaji Gopalan
“Great experience start to finish! The Suzanne and Company team did a wonderful job with our sale. We trusted their judgment and had a high level of confidence from initial consultation to sale closure. Their market analysis, video production, staging, and showing made a difference. We were able to sell in a short amount of time. I believe not all real estate firms are the same. My wife and I recommend Suzanne and Company!!
Bedford Sellers
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Suz - Jackie Koller
“I can't recommend Suzanne & Company highly enough. We have moved many times, but never have we had such a terrific experience. Suzanne and her team of experts guided us through every step of the process of selling our home and purchasing our new condo, from advising us how to show our home to its best advantage (It sold in two weeks!), to coaching us through the process of bidding on the condo, to moving, to closing... They are so knowledgeable, professional, and pleasant to work with, and they were there every step of the way.. I hope we never move again, but if ever we do, there is no doubt who I will call!”
Harvard Sellers
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Suz - Ying Yang
“Suzanne was warm, responsive, and enthusiastic at selling our house. With her and her team's effort, this goal was achieved within a very short period of time. I would highly recommend Suzanne since I know that she can get things done.”
Bedford Sellers
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Thais - Ella & Nick
“I deliberately waited well over a year to write this review, because I wanted to be able to discuss how dedicated Thais is, not just before your purchase a home, but after. The character of a salesperson is seen post-sale, when they have nothing to gain from you, and I can honestly say Thais is someone who truly cares for her clients from day one and never stops. First off, Thais was one of the only agents we spoke to who really took time to not only understand what we were looking for in a home, but really LISTEN and take our desires in to consideration with every recommendation she made. She never tried to upsell us, never sent us listings that weren't relevant, and made sure to make note of every little detail we wanted. I can honestly say, that it was because of her excellent ability to listen to our needs that she was able to find a home that we didn't even know we wanted. This home didn't have the greatest pictures in the listing and seemed to be overpriced from what we saw online. Thais took the time to look at the house personally, before recommending it and knew that once we saw it, we would want it. She was 100% right. Not only was she able to help us find the home that we initially dismissed, but she also helped negotiate our price well under the asking price without having to waive any inspections or anything along those lines. She even helped negotiate with the owners to pay for small repairs that were needed post-inspection. Amazing. But where things really came to fruition was after we bought our home. Thais has been a huge help in getting us acclimated with our community, brokering relationships with neighbors, creating awareness about programs/schools we can look in to, and has made sure to keep in touch just to assure we are doing okay. We are quickly approaching our second year in this home, and we still rely on her for so much! There is nothing negative I can say about our experience with Thais, she excels in literally every area you can hope for and goes the extra mile even after you have bought your home. I would recommend her for any home buyer and have already passed her name along to anyone I know that is looking to find a new home.”
Bedford Buyers
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Beth - Adam & Cara
“Beth was a terrific addition to our real estate search efforts! We trusted her and Suzanne & Company with this big decision of “who will be our realtor?” and would up with a true home we can grow into. Working with Beth you realize quickly how easy-going and low pressure she is, but also how when there’s something that needs to happen fast, she is right there with the answer, resource, or action. She was quite accommodating juggling the schedule needs of 2 working professionals when it came to open house searches or the process in general. We were looking for something rather specific in terms of location, structure, and price, and with Beth’s help we wound up in a home that ticked our major boxes, which was a little rare based on our desired criteria and aggressive timeline. Beth and her team also come with their optional network of mortgage and legal professionals that provided a next level type of support throughout the other stages of buying the home. We’re thrilled to enter this new chapter of our lives. Thank you Beth and team Suzanne & Company!”
Framingham Buyers
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Beth - Susan
“Beth was not that familiar with the area that I ultimately purchased a condo in. However, she was familiar with other areas that I was looking at (Waltham, Watertown, Somerville, Medford, Arlington). Overall, I thought she had a pretty good command of the type of place I was looking for and the neighborhoods that would meet my needs. She was very responsive and set up viewing appointments quickly.”
Brighton Buyers
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Beth - Zhao
“As a first-time home buyer, Ms. Beth guided us through the whole purchasing process patiently, to help us settling down with our first home in the United States. What impressed me most is her responsiveness and hard working. She always spent extra hours at night and in the weekends to reply the questions you asked, in a timely fashion. And she has bunch of good professional resources covering lenders, lawyers, home inspectors, and even workers. I completely recommend Ms. Beth as your buyer's agent!”
Lincoln Buyers
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Thais - Sarah
“Thais is the best of the best at what she does!!! She is professional, experienced, honest and genuinely cares about her clients. My sister first bought a house utilizing Thais’s expertise as a buyer’s agents, so when I was looking to buy she explained how important it is to have someone protecting your interests. The house I wanted was in high demand, so I knew it would be important to have a skilled buyer’s agent. Thais more than exceeded my expectations. I do not think my offer would have been accepted without her guiding the process. I completely trust Thais and hope to not move again but if I do I will definitely use her services.”
Bedford Buyer
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Thais - Lisa
“Thais was absolutely and completely amazing from beginning to end. From the start, Thais made it a priority to truly get to know me and understand fully what I was looking for, and then committed herself to helping me EVERY step of the way. She went above and beyond during the entire process. I truly cannot say enough good things about my experience with Thais. She has a truly wonderful, authentic way about her, that just makes you feel instantly connected and supported. I am so grateful that she was the person to help me and I highly recommend her knowledge and service to anyone who is looking to move. Thank you Thais!”
Bedford Buyer
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Beth - Al Snowdon
“As first time buyers, we didn't know very much about the entire home buying process and Beth was an amazing resource. She was always very responsive and willing to answer our questions. We wouldn't hesitate to recommend Beth to other buyers, and would absolutely work with her again if we ever move.”
Maynard Buyers
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Suzanne - Ameya
“We loved working with Suzanne this past year to sell our home! We met with her well in advance to when we were ready to list our home and she was extremely attentive and helpful. We started the pre-planning so that when we were ready to list our home, we could easily set things into motion quickly. Suzanne has an extremely effective team to assist with all important parts of the process of selling a home. She is able to draw upon these experts efficiently so that things do not slip through the cracks. She is also a pleasure to work with and we appreciated her sincerity and clear love for her job!”
Bedford Sellers
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Beth - Jackie
“Beth was incredible! She was so helpful across all areas when buying our first home. She was honest and helped us get the best deal. She was extremely consistent with follow through via email, texts, and house visits. We love our new home and we wouldn't have been able to navigate the home buying process without her! Every step of the way she was there to offer advice and to act as a sounding board. She was down to earth and respectful of our price range and our wish list! I would 100% recommend Beth for every home purchase!”
Shrewsbury Buyers
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Beth - Lori
“Beth was so great to work with on this important purchasing choice! We had the extra stress of trying to buy a house while in a different state, and Beth really went above and beyond in helping us. She had patience, knowledge, tireless enthusiasm, and a genuine helpful heart. She was an expert advisor and really looked out for us. I would totally work with Beth again!”
Burlington Buyers
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Thais
“Absolutely the best! Professional and knowledgeable she was able to help me navigate through a very difficult sale. She's very personable and treats you like family. Thanks Thais you're the best!”
Lexington Buyer
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Thais
“Thais is an incredible realtor, she made the home buying process so much smoother for us, all the way through closing and beyond. We met Thais at an open house. We had initially started looking at houses by ourselves and did not think we needed an agent just yet. But we liked Thais' warm attitude from the start. We felt like we were talking to a friend. She was not pushy but instead offered us to go look at a couple houses together to see if we thought she would be a good fit. From the first house, we knew Thais would be the right agent to go through the house hunting process with. Thais is very knowledgeable about the market, and as first time home buyers, she helped us navigate through our wants and needs, and set up realistic expectations of what we could afford in a hot housing market. She worked with us for months, with a great deal of patience and understanding, as we kept being picky about houses we were looking at. But she showed a great deal of persistence to help us find our home. And it is thanks to her quick thinking and responsiveness that we got our house. Thais is a friendly, personable, energetic person who made the house hunting process so much more fun. Despite having multiple clients to take care of at a given time, she makes you feel like you are a priority for her. We could not say enough great things about Thais and would highly recommend her to anyone looking to buy a house.”
Bedford Buyers
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Beth
“We had the pleasure of working with Beth for the purchase of our house this year and she was excellent. From sitting down to talk about what we were looking for at the first thought of our move all the way through close, Beth was there for us and made it a smooth process. Beth was a pleasure to work with both as a person and a professional, I highly recommend her.”
Princeton Buyers
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Beth 22
“Working with Beth was wonderful! We were first time home buyers and always had so many questions. She understood what we were looking for and was incredibly honest and patient through the process. She's an established agent who has a great reputation and working relationships with others in the field. It made the process so much easier! She helped our first house buying experience be painless and wonderful! Definitely someone you can trust and would highly recommend :)”
Acton Buyers
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Suzanne - Vallely
“Suzanne and her team are top notch professionals in the Bedford and surrounding areas. Not only did they help us find the perfect house in a seller's market, but they were able to perfectly market our home to sell for over asking price in 3 days! Although we thought we might not get the personal attention we were looking for as Suzanne and her company serve many clients, we found our experience to be the exact opposite. Suzanne and her team made us feel like we were their sole clients and were reachable at all times and consulted us all throughout the process.”
Billerica Sellers & Bedford Buyers
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Suzanne and Jess - Sclafani
Wanting to move to Bedford, we reached out to Suzanne, knowing she's the top listing agent in the town. In our first conversation, it became clear that she'd be a top-notch selling agent for our Waltham home. She and her amazing team took SO much stress out of the process, helping us to get ready for an open house weekend that would occur while we were on vacation, having a resource for every little thing that we might need to do to get ready to list, and so much more. On the buying side, Jess and Nicole were FABULOUS! They took the time to get to know us and what we were looking for, vetted properties on our behalf so as not to waste our time, provided much-appreciated guidance throughout the process and ultimately found us our forever home. I cannot recommend this team highly enough - they are a well-oiled machine who made us feel like we were their highest priority, even though we know they were juggling multiple clients.
Sold a home in Waltham & bought a home in Bedford
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