Beth - 2 Haverhill, Topsfield
"Beth was patient with us, fully understood what we liked and didn't like in a property and helped us navigate the extremely challenging market conditions in the Boston area in 2020/2021. It was a pleasure working with her."
Topsfield Clients
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Beth - Sarah Hoffman
"Beth was outstanding to work with!! As first-time home buyers, my husband and I were a bit intimidated with the process, but Beth made us feel completely comfortable and informed every step of the way. She was quick to hop on the phone and answer any question we had, big or small. Beth was a great advocate for us and helped us get creative to put together the most attractive offer possible. We can't thank Beth enough for all of her support and care in getting us into our beautiful first home!"
Natick Clients
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Suz - Jamie Barry
“Suzanne and her team are absolutely top notch. They went above and beyond to help us find our dream home in a competitive market and helped us get our house sold with multiple offers on the table within a week. The whole process from start to finish was so streamlined and well-orchestrated that it made the difficult process of moving about as easy as it can be. Their recommendations for movers and help with staging were all fantastic as well. On top of that, these women are all really good, trustworthy people who are always looking for ways to help out the community. I highly recommend them.”
Bedford Clients
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Thais - Michelle Esterberg
“Thais is absolutely amazing! We were first-time homebuyers, and she could not have been more patient with us. She walked us through each step of the process, gave us sound and careful guidance, and helped us land the very first home we put an offer on, even in the midst of a crazy home-buying market! She also put us in touch with trusted professionals to help us navigate the buying process. We were truly in remarkable hands and now couldn’t be happier in our first home. Go with Thais - you’ll be so happy you did!”
Boxford Clients
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Darcy - Daniel M and Laura S
"We are so grateful to Darcy for helping us purchase a magnificent home in Acton in the summer of 2021. Real estate prices were soaring at the time and competition was fierce for the more desirable properties. When the home we ended up buying hit the market, Darcy went to work. She used her knowledge of the area and network of connections to price the property almost exactly, allowing us to make an offer just above the second highest bidder - no small feat, considering that the house sold for $160k over asking. She clearly explained what it would mean to waive various contingencies and what it would take to be competitive. Just as importantly, she connected us with high-quality people in the mortgage and legal end of things, which helped us close the sale in record time. We've worked with a number of realtors over the years and she outdid them all. We really enjoyed working with her and couldn't be happier with our house. Thank you, Darcy!!"
Acton Clients
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Thais - Walsh
“We had our hearts set on living in Bedford so we chose to work with Suz & Company and ended up teaming with Thais. We are so thankful we did! We were blown away with her service. We worked with Thais for over a year, during a pandemic and incredibly low inventory, and she was always positive and never tried pushing a house she knew wasn't right for us. Thais is exceptionally knowledgeable of the area, the home buying process, and intricate details we never would have considered. She was an invaluable resource to us, always providing tips, using her connections, and keeping us apprised of the current behind the scenes real estate market. She made us feel like her top priority despite having other clients which no doubt she was giving equal attention to. Thais never made us feel like a client, she was so easy to talk to from the first time we connected with her over zoom. She truly felt like a friend with our best interest at heart. We can't say enough about our great experience with Thais. She's a gem!”
Bedford Clients
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Thais - Laura and Ted Ouellete
“Thais helped us navigate an incredibly difficult market to get us in our home before baby #2 arrived. Despite having many other clients we felt like her top priority. She listened to our preferences and helped us set realistic expectations throughout the process. Without her expertise we would not have made the strong offer we did to get our home. We cannot recommend her highly enough!”
Billerica Clients
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Thais - Samantha and Matt
“Thais was wonderful to work with. As first-time home buyers, she not only figuratively held our hands through an emotional process but also helped educate us on what to look for (e.g., which cracks were cosmetic, benefits of certain brands). Architectural design is her hobby so she even had fun tidbits on ceiling heights and closet sizes. But most importantly, her relationship building with other agents is why she was the best to work with. I can honestly say that we would not be in the house we’re in now if it wasn’t for her contacts and staying plugged in with other agents in the area. Cannot recommend Thais enough, and we’ll be working with her again in the future!”
Hamilton Clients
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Thais - Josh and Johanna
“My wife and I happened to meet Thais by chance, at an open house back in March 2020. After speaking with her for a bit it, was quite apparent to us, that she was extremely knowledgeable and had a passion for her job. We connected with her quickly and deciding to work with Thais was one of the easiest and best decisions we ever made. We had our hearts set on moving to Bedford, which was challenging due to the low inventory and high demand of Bedford real estate. My wife and I were also very particular about the many things we wanted our new home to have. It didn’t take long for Thais to get a sense of what we wanted and prioritized after going to a number of open houses together.
She has a way of making you feel like you’re the only client she is working with even though she clearly has many other people on her calendar that are likely thinking the same thing. We were always impressed with how spot on she was with what we would and wouldn’t like. She was always incredibly responsive and flexible to work with our schedule.
With her many connections to the area, she coordinated a number of off market showings for us that were very close to what we were looking for, but just not quite the right fit. Along our journey to find our ideal home, Thais was incredibly informative and educated us on the realities of the red hot housing market and knew what we were going to have to overpay due to the many comps she frequently shared with us. These proved to be invaluable lessons for us, because when that time came for us and we found our potential home, we were prepared with the knowledge of how competitive an offer we would need to make. Whether it was the urgency of putting together a same day proposal or helping us strategize when there was a second round of offers, Thais never made us feel pressured and was a calming force during a naturally stressful time for any potential homebuyer. From being the first to congratulate us when our bid was accepted to always being quick to respond to every question we had right up through our closing, I’m honestly running out of adjectives to describe how highly I think about Thais. I would recommend Thais to any friend or family member in the market for a new home without reservations.
Bedford Clients
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Suz - Siva Koorapati
“We contacted Suzanne Koller in 2018 when we were just thinking about selling our home! Suzanne guided us on the kinds of home improvements we should consider doing before listing our home.
After we completed those improvements throughout 2018-19, Suzanne along with her wonderful team came back in and advised us on the last few updates we might consider along with a list of local contractors who could do those projects at a reasonable cost. They even recommended the right color combinations for interior wall colors & carpets. We took all their recommendations and turned them into reality!
And then Suzanne and her team staged our home so beautifully, we felt like buying back our home again! Our house sold in less than 2 weeks from the day it was listed on the market!
It was such a pleasure working with Suzanne Koller and her whole team! These folks are indeed top-notch professionals!”
Bedford Clients
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Ann - Kristin Grip
“We started the entire process with Ann because A) she would act exclusively as a sellers agent and B) she was very open minded. When Compass entered the partnership they brought lots of professional, thorough people who did much of the important behind the scenes work. Ann & Compass put together a knock-out video and created phenomenal interest in our home. Four days after our home went on the market we sold after receiving multiple above-asking offers. The entire experience was full of amazing "pinch me" moments.”
Acton Clients
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Suz - Judy & Jose
“Selling our home with a lifetime full of memories became a greater emotional experience that we had anticipated or prepared for. Suzanne was particularly patient and supportive as we dealt with our thoughts and actions during this process all the way to the very end.
She and her staff made sure we were prepared to be able to show our home in the best possible way, but it was Suzanne’s sensitivity and demeanor during the process that made a difference.”
Westford Clients
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Katie - Jodi Potter
“We worked with Katie over the past few months as we were living out of state. This real estate market is tough and Katie was a huge lifesaver. She is extremely knowledgeable, very professional, highly responsive, and put our needs first and didn’t stop until we found our home. We highly recommend her to anyone looking in the South Shore area.”
Plymouth Clients
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Dary - Jim & Kayla Poole Piskuliyski
“As Bedford residents for the past five years, we knew that when the time came to buy our first home in the town we adore, the only choice was to work with the incomparable Team Suzanne & Co. Our Buyer's Agent, Darcy, is a top notch human being, and we adore her. We happened to enter the home-buying process during the onset of an extremely crazy market: winter of 2021. Darcy guided us through every element, always in her down-to-earth, calm, relatable, knowledgeable, nd humorous manner. She engaged the process with candidness and compassion. Not only did we successfully purchase our first home under her direction, but we gained a new friend. We are grateful to know her, and grateful to be members of the Suzanne & Co extended family. Their priority on relationships and the humanization of home-buying is second to none, and to us, that matters.”
Bedford Clients
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Beth - 18 Evans Ave
“These days, buying a home in the Boston area is very challenging to say the least, due to the low supply and high demand of single family housing. Fortunately for us, we had an agent on our side to help make sense of the chaotic market, align our expectations, and build a strategy to realize our ultimate goal. Beth is extremely knowledgeable about the local real estate market, accessible, and a joy to work with. She was so generous with her time, week after week, getting us access to newly-listed properties - sometimes within hours of going on the market. And when we found a home that met our needs, she gave us honest, well-reasoned advice regarding how to price and structure our offer. Additionally, our home purchase was part of a corporate relocation, so we had some unique needs in that respect. Beth made it all very easy for us.
As a buyer in today's market, it often feels as though the cards are stacked against you and that very little is in your control. The only exception to that rule is the choice of buying agent. We're grateful that we chose Beth: a capable, experienced, and friendly advocate who guided us through a challenging - but ultimately successful - house hunt.”
Bedford Client
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Suz - David Woodward
“I was very pleased with the service Suzanne and her team provided. About five individuals worked proactively together to ensure the preparation, marketing and close of the property was professional and high quality. I had confidence in Suzanne to navigate the negotiation of multiple bids and to refer legal support for closing. I had been tempted to try to sell on my own given market demand, but looking back I am very glad I decided to engage Suzanne. I very much doubt I would have enjoyed the fast sale, good price, and low risk/time commitment. Very happy with the outcome!”
Bedford Clients
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Suzanne - Zainab Sanusi
“Suzanne and her team were phenomenal in handling the sale of our home. Selling a home can be difficult, but relocating out of state at the same time is downright beyond challenging. Suzanne and her team pretty much stepped all in and made magic happen! They handled everything, from start to closing. They were timely with information, highly knowledgeable in the area and have access to third party service providers at the tip of the fingers when needed. My favorite part of the entire experience was how little of an involvement I needed due to a very hectic schedule and Suzanne and her team delivered on that 1000%. Thank you Suzanne, Melissa, Maureen, Steph, Becky, and Malorie for an exceptional service. Wish you were also down here in GA to help with purchases :)”
Bedford Clients
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Team - Zainab Sanusi
“Suzanne and her team were phenomenal in handling the sale of our home. Selling a home can be difficult, but relocating out of state at the same time is downright beyond challenging. Suzanne and her team pretty much stepped all in and made magic happen! They handled everything, from start to closing. They were timely with information, highly knowledgeable in the area and have access to third party service providers at the tip of the fingers when needed. My favorite part of the entire experience was how little of an involvement I needed due to a very hectic schedule and Suzanne and her team delivered on that 1000%. Thank you Suzanne, Melissa, Maureen, Steph, Becky, and Malorie for an exceptional service. Wish you were also down here in GA to help with purchases :)”
Bedford Clients
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Thais - Juliette and Nelson
"It's been a year since we moved into our new house! It was not an easy process because we started looking at houses at the start of the pandemic, showings were crazy, houses were flying off the market, but Thais made this first home buying experience so smooth for us, and we are so grateful for it! She took the time to share her knowledge with us and made herself available to accommodate our schedules and answer any questions we had about the process. Even after we closed on the house she kept in touch to make sure we had everything we needed. We would buy again from her and her team in a heartbeat. Highly recommend!"
Chelmsford Clients
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Suz - Gail & Tony Lefebvre
"We definitely made the best decision when we chose Suzanne Koller as our listing agent to sell our Bedford home. With her vast knowledge and expertise she guided us through the entire selling process making what could have been an overwhelming experience just about effortless. We were thrilled with the marketing materials and video of our home. We can't thank her and her fabulous team enough for all they did to ensure the successful sale of our home. Go with the best--Suzanne & Company!"
Bedford Clients
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